Do I need a written agreement to work as a self-employed cleaner?

No. There is no legal requirement for a domestic cleaner to use a written agreement, but a simple agreement makes expectations clear on both sides and gives you something to refer to if there is a disagreement.

Can I use this agreement for commercial clients?

This template is written for domestic cleaning. Commercial clients often expect more detail about insurance, liability and service levels, so it is worth having your terms checked before using them for commercial work.

Is a WhatsApp reply saying agreed enough?

For most domestic cleaning arrangements, a clear written acceptance sent in reply to the agreement is a sensible record of what was agreed. Keep the message with your copy of the agreement. Use the signature section if you want more certainty.

What if a client wants to change something?

Update the agreement and send the new version. It is a starting point, so you can agree different notice periods, products, payment timing or other terms as long as both sides understand and accept the change.

Cleaning Service Agreement Template (Free UK Download)

A plain-English cleaning service agreement for UK self-employed cleaners. Set out what's included, payment terms, cancellations, access and how either side can end the arrangement.